Are your products authentic?

Yes we only sell authentic products. Our warehouse is very close to the manufacturers in Shenzhen, so we get our products directly from the factories.

Do you offer free shipping?

Yes we offer free air shipping on all orders.

Can I pay with credit-cart on your site?

Yes you can pay wit credit cart via Paypal without signing up for an account.

Can I cancel a pre/order product?

Yes as long as your order has not been processed you can always cancel it.

Is there any warranty for the items I purchased from your website?

Yes Orders placed on dampden.com have a 30 Day Return Policy. We gladly accepts returns of unopened, unused, undamaged, or defective items purchased on our website for a refund or exchange.
And the products come with a 90 days warranty from the day you receive the order.

Do I get a tracking number?

Yes. When we ship your order you will get mail with the tracking number and other info

Where are you located?

We are located in Shenzhen, China.